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To request a replacement card, go to Tools & Services menu at the top of this page and select Order a Replacement Card. Why did I receive additional interest charges after I paid my balance in full? You can view the Annual Percentage Rates (APR) for your account on your statement. A personal guarantee helps businesses that may not otherwise have enough credit history to be able to establish a commercial account. Please review your Card Agreement to determine the minimum payment due calculation. Apply For a Credit Card; Gift Cards; Contact Us & FAQs. What will happen if I mail my payment to the wrong address? Box 9001010 Louisville, KY 40290-1010; The Home Depot Project Loan. A personal guarantee helps businesses that may not otherwise have enough credit history to be able to establish a commercial account. Mail Us. When you receive the copy, please call Customer Service at the number on the back of your card for assistance. 3. I applied... My Home Depot card application has been accepted or denied. The next best way to talk to their customer support team, according to other Home Depot Credit customers, is by calling their 866-875-5488 phone number for their Customer Service department. Please select Email Customer Service from the Help & Contact Us menu at the top of this page to request a credit limit increase or decrease. The reason customers call 866-875-5488 is to reach the Home Depot Credit Customer Service department for problems like Account issue, Billing issue, Close or change account, Complaint, Order issues. How do I request statements that are not available online? Please note: If our system cannot validate your bank information after your first payment, you may have to wait up to 15 days to make an additional payment online. What is my credit card account payment address? You can also call the toll free number associated with your card, listed above, for more help. You will be held personally liable for all obligations under, and all amounts due on, the account in the event the company defaults. Yes, you can still mail your payments after you set up online payments. To find the payment address for your credit card account, just log into your Citi account online, select Contact Us from the Contact Us menu at the top of the page. A Project Loan can be used for any Home Depot in-store or online purchases and for Home Services. Note: Future credit limit increase requests will be subject to account and credit review. One thing to keep in mind as you try to reach Home Depot Credit help by calling them, is that other customers give their customer support at this number a 60% score for their communication skills and a 67% score for the overall help they received. It’s perfect for everyday needs like appliances, lighting and fans, paint, tools, lawn and garden maintenance products, and an endless variety of home improvement projects. Can I make payments and manage my account online? We generally apply payments in excess of the Minimum Payment Due to higher APR balances first. You can still mail payments or call Customer Service to make a payment by phone. Can I make an online payment the same day I change bank information or enroll? Go to the Account Activity menu and select Statements, then choose a statement date to view the APR. How do I make extra online credit card payments? By enrolling in or editing Alerts, you can subscribe to daily, weekly, or monthly account update notifications such as account balance, payment due, and payment posted, via SMS text messaging. Payments in excess of the Minimum Payment Due that are received before a deferred interest promotion expires are applied to the deferred interest promotional balance first in the last two billing cycles of the promotional period. The HD Consumer Credit Card has no expiration date. If the check has cleared your bank, please request a copy of the front and back. First of all, we strongly recommend using our free call-you-back tool. Today, we require all CRC applications to include a personal guarantor. All payments received at the processing facility in proper form after that hour will be credited as of the following day. Can I sign up for online-only statements? #N500-6 Graphic Charcoal Matte Interior Peel and Stick Paint Color Sample Swatch, Relaxzen Longstreet Charcoal Microfiber Massage Rocker Recliner with Heat and Dual USB, National Tree Company 17 in. -by Sargent Parent (Dec. 14, 2015) Report My own car transportation. Can I request to have my payments applied in a different manner? Go to the Account Profile menu at the top of this page, then select Edit Contact Information.If your name change is for any other reason, please submit your request in writing to the address listed in the Contact Us page. • Make sure you retain all copies of your receipts when making a purchase. Shop online for all your home improvement needs: appliances, bathroom decorating ideas, kitchen remodeling, patio furniture, power tools, bbq grills, carpeting, lumber, concrete, lighting, ceiling fans and more at The Home Depot. To delete an authorized buyer please call Home Depot Credit Services at 866-875-5490. You can call in your dispute at the number on the back of your card or fill out a dispute form. Yes. Generally, it saves you at least 27% of your wait time. We've compiled information about 866-875-5488 and ways to call or contact Home Depot Credit with help from customers like yourself. You can help. Use our Store Finder to locate your nearest Home Depot, where you can get help from our friendly associates and even attend in-store workshops. We currently allow you to reallocate payments in excess of the Minimum Payment Due if you have an active deferred interest promotional balance on your account, provided the payment has already been posted to your account. Joint and Several Liability means that both the business and the individual may each be held fully liable for all obligations under, and all amounts due on, the account in the event the company defaults. How is the minimum payment due calculated? The reason customers call 866-875-5488 is to reach the Home Depot Credit Customer Service department for problems like Account issue, Billing issue, Close or change account, Complaint, Order issues. This may allow you to pay off your deferred interest promotional balance before it expires and help you to avoid interest on the deferred interest promotional balance that might otherwise be billed to your account. Go to Account Profile menu and select Add Authorized Users. I don't have car. As far as we can tell, Home Depot Credit has call center locations in Georgia and you can call during their open hours Mon-Sat 6am-midnight, Sun 7am-midnight EST. How long does it usually take for a mailed payment to arrive? Adjustable Fit White Metal Sliding Patio Screen Door-ISPM500036WHT. Consumer Credit Card: 1-800-628-0525 Commercial Credit Card: 1-800-668-5336 Project Loan: 1-866-207-3933. Subscribe to Home Depot emails and get $10 off your next in-store purchase of $100 or more. Yes. Customer … • Remember to get your card back when you are purchasing goods or services. Yes. I need to talk to someone about my Credit card account. If you are eligible, you may add an Authorized User to your account through the Citi online process. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), BEHR 6-1/2 in. • Do not leave your card in hotel rooms or exposed for long periods on restaurant tables. If your Online Bill Payment or Phone Payment is not being processed, you can edit or cancel scheduled payments online. For immediate assistance, contact our Customer Service department at 1-800-HOME DEPOT (466-3337) to speak with one of our representatives. Remember, your payments will not be made automatically unless you enroll in AutoPay. To report your card lost or stolen, please log into your Citi account online and select the Report a Lost or Stolen Card option under the Help & Contact Us Menu above. Home Depot Credit has 2 phone numbers and 3 different ways to get customer help. A payment received there in proper form after that time will be credited as of the next day. The co-applicant will be required to submit his/her personal information when you apply. Why am I having trouble accessing my online statements? By giving us your personal guarantee, you are held personally liable for all obligations under and all amounts due on the account, in the event the company defaults. Through Citi's online account portal, select the "Manage My Account" link, and then click on "Maintenance Request" to complete your addition/deletion. Online; By phone: 866-875-5488; By mail: The Home Depot Consumer Credit Card Payments Home Depot Credit Services P.O. Yes, you can make payments and manage your account online through Citi's online account portal. Why am I not able to view my promotional balance? Use the Citi online process to remove an Authorized User. Why haven't you posted or received my payment? Citi generally applies payments in excess of the Minimum Payment Due to higher APR balances first. Yes. x 80 in. For Consumer Credit Cards: Crediting of Payments Other Than By Mail:The payment cutoff time for Online Bill Payments, Phone Payments, and Express mail payments is midnight Eastern time. They take away my disability rights work at Home Depot. However, if our system cannot validate your bank information after your first payment, you may have to wait up to 15 days to make an additional payment online. Should I give you my personal guarantee? You will be prompted to contact Customer Service if more than 20 promotions are available on your account. Giving us your personal guarantee will expedite the processing of your application, especially if you have a small or young company. Customer Support Order Status ... Home Depot Credit Services. • You will only see the option to change your payment due date if your account is eligible. Your Home Depot® Consumer Credit Card Account is owned and managed by Citi Cards Canada Inc. Account Payments Sufficient time is required for payments to reach us by the Payment Due Date shown on the Account Statement. Late Payment Warnings are intended to help make credit card customers more aware of payment due dates and of the implications of paying late. However, the account will be closed if it is not used for an extended time. I can't afford a car. If your account is eligible, you may request an archived statement on the right hand side of the page. If a payment is returned to us, we will submit it a second time for collection of funds. If you have converted accounts or your account number has changed due to lost or stolen cards, you might need to add the account. To request a copy of your Card Agreement, please sign on and select the Contact Us tab, then click the "Send message" link under the E-mail section or call Consumer Credit Card Customer Service at 1-800-677-0232. If you sent your payment by check more than 7 days ago, please contact your bank to find out if the check has cleared. Online Bill Payment and Phone Payment requests will be processed before midnight ET on the payment date you specified and will be credited to your account as of that calendar day. Log into your Citi account online. Citi currently allows you to reallocate payments in excess of the Minimum Payment Due if you have an active deferred interest promotional balance on your account, provided the payment has already been posted to your account. • In addition, if your card is lost or stolen, contact Consumer Credit Card Customer Service toll free at 1-800-677-0232 immediately to help reduce any risk. x 6-1/2 in. The Home Depot Canada Inc. 400 - 1 Concorde Gate Toronto, Ontario M3C 4H9. Le Crédit Mutuel, banque coopérative, appartient à ses 7,9 millions de clients-sociétaires. Statements older than 12 months are available in the Archived Statements list. Common problems addressed by the customer care unit that answers calls to 800-677-0232 include Account issue, Billing issue, Close or change account, Complaint, Order issues and other customer service issues. Log into your Citi account online. Citi Consumer Credit Cards (does not include Business Credit Cards) Crediting of Payments by Mail: If we receive your payment in proper form at our processing facility by 5 p.m. local time there, it will be credited as of that day. © 2000-2020 Home Depot Product Authority, LLC. However, when you have a deferred interest promotion on your account that is expiring within the next 2-3 billing cycles, we will apply your payment first to the Minimum Payment Due and then to the expiring deferred interest promotional balance before other balances. Once on the phone with Home Depot Credit's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. • You can change this date only once every 3 months. Giving us your personal guarantee will expedite the processing of your application, especially if you have a small or young company. If you would like to request a Card Agreement, please log into your Citi account online and select Email Customer Service from the Help & Contact Us menu to send us your request. Check with your bank to make sure they accept electronic debits from your account. It's usually worthwhile to gather this information before you call. Why am I being prompted to call Customer Service for promotional details? Talk with a Representative Chat Now. This is not the most popular Home Depot Credit phone number (it's ranked #2). Besides calling, the next favorite option for customers looking for help is via 866-875-5488 for Customer Service. We are required to display these warning messages on periodic statements by the CARD Act of 2009 and the revised Truth in Lending Act. Customer Service; Chat not available. Caisse Fédérale de Crédit Mutuel et caisses affiliées, société coopérative à forme de société anonyme au capital de 5 458 531 008 €, 4 rue Frédéric-Guillaume Raiffeisen, 67000 Strasbourg, RCS Strasbourg B 588 505 354. We do not issue a credit card monthly statement if the account has a zero balance and no activity occurred during the billing cycle. Archived statements will be viewable within 24-48 hours after the request is submitted. When will my consumer credit card payment be credited? 4. To do this from your Account Home, log into your Citi account online, click on Add Another Account to This User ID. What should I do if my Home Depot credit card is lost or stolen? Contact Information; Live Chat Support; Email Support; Phone Support; FAQs; Email Write to our friendly customer service team; Live Chat 8am - 10:30pm ET. If you are traveling abroad, contact Customer Service at the number on the back of your card to obtain the collect phone number to call for assistance. Customer Support. While 866-875-5488 is Home Depot Credit's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You can enroll up to 5 checking or savings accounts and schedule up to 1 payment per day within your current billing cycle. You may also fax your authorized buyer additions on company letterhead, to Home Depot Credit Services at 1-888-266-7308. Online; By phone: 877-476-3860; By mail: Home Depot Loan Services P.O. I have not received my cards so I can't pay my bills don't know my card numbers to pay bill. Can I apply for a Project Loan with a co-applicant? Giving us your personal guarantee will expedite the processing of your application, especially if you have a small or young company. Some financial institutions use unique ABA routing and account numbers for electronic payments. Log into your Citi account online. System and product conversions can also affect availability. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Home Depot Credit Customer Service can talk. Please allow 5 to 7 days for mailed payments to be received and posted to your account. This Home Depot Credit phone number is ranked #2 out of 2 because 24,786 Home Depot Credit customers tried our tools and information and gave us feedback after they called. Where can I view my Annual Percentage Rates (APR) online? You will need to enroll and log into the Citi Account Online portal for your card, • View and print up to a year's worth of recent statements and invoices, • Receive an email notification when the monthly statement is ready to view, • Access your account information online anytime. There may be a delay of up to 5 days in crediting a payment we receive that is not in proper form or not sent to the correct address. 2. To make online payments at no charge, click the Payments menu, then click the link to add a payment account or make a payment. How do I know if my bank accepts electronic debits for online payments? Yes, all purchases made on your Commercial Account or Commercial Revolving Charge Card are itemized on your monthly billing statement. To avoid any delay, verify the information with your financial institution before setting up online payments. In no case do not take a photo of the back side of a home depot credit card customer service, and moreover do not send this photo or share it on social networks. The alerting service allows you to request and receive messages about your credit card account(s). This Home Depot Credit phone number is ranked #2 out of 2 because 24,786 Home Depot Credit customers tried our tools and information and gave us feedback after they called. Follow the instructions on your computer or smartphone to delete the cache on your device and protect your information. This phone number is Home Depot Credit's Best Phone Number because 24,786 customers like you used this contact information over the last 18 months and gave us feedback. A personal guarantee helps businesses that may not otherwise have enough credit history to be able to establish a commercial account. Subscribe. This means that we will credit your account as of the calendar day, based on Eastern time, that we receive your payment request. For more help, call Consumer Credit Card Customer Service at 1-800-677-0232. I just applied online for a credit card to make a purchase, I had to call with a refere... We bought a hot water heater with our credit card and need to apply our **% coupon. We will credit payments made through the mail to the Account on the date of their receipt by us. You may have pending Authorizations with merchants. What happens to my statements with a zero balance and no activity? If the expiration date of a deferred interest promotion is before the payment due date in the billing cycle in which the deferred interest promotion expires, excess payments received before the deferred interest promotion expires are applied to the deferred interest promotional balance first in the last three billing cycles of the promotional period. Six statements can be requested at a time and will be ready to download in 1 to 2 days. Pink Orchid Flowers, Unique Home Designs 36 in. However, when you have a deferred interest promotion on your account that is expiring within the next 2-3 billing cycles, Citi will apply your payment first to the Minimum Payment Due and then to the expiring deferred interest promotional balance before other balances. For payments sent by mail, please allow 5-7 days for your payment to reach us. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful. To change your Payment Due Date, log into your Citi account online, roll over Tools & Services in the menu above and select "View and Update Card", then choose Change Your Payment Due Date. The card number can be copied, even if the card is not taken. If you wish to avoid interest charges on a deferred interest promotional balance, the entire outstanding promotional balance must be paid in full by the promotion's expiration date. Commercial Revolving Cards U.S. 1-866-875-5489 Canada 1-800-668-5336 Another important rule, do not transfer your card to third parties. • Include your name and last four digits of your account number on the front of your check or money order. Am I able to request a hold on my payment? Payments in excess of the Minimum Payment Due that are received before a deferred interest promotion expires are applied to the deferred interest promotional balance first in the last two billing cycles of the promotional period. I'm disabled & get a job at Home Depot. If the expiration date of a deferred interest promotion is before the payment due date in the billing cycle in which the deferred interest promotion expires, excess payments received before the deferred interest promotion expires are applied to the deferred interest promotional balance first in the last three billing cycles of the promotional period. I take the bus. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Many credit home depot credit card customer service neglect this rule. Once available, statements remain online for 7 days. How do I add an Authorized User to my account? Chat not available. How do I delete my personal information from my smartphone or computer? Please note. Citi is unable to hold payments to be applied at a future date. Also important is what you do once you call, or what your other phone number options are. BY MAIL - Make checks payable to “Home Depot Loan Services.”. To view online statements, log into your Citi account online, choose Statements from the Account Activity Menu. There may be a delay of up to 5 days in crediting a payment if it is addressed to a location other than the address listed on the return envelope or on the front of the payment coupon. However, for your security, you may need to answer additional questions as you make your payment online. How can I protect my account while traveling? There may be a delay of up to 5 days in crediting a payment sent by mail if it is not in the proper form, or if it is addressed to a location other than the address listed on the return envelope or on the front of the payment coupon, or, for courier or express mail payments, to the Express Payment address. You may not be able to view your promotional balance because the promotion may have expired, and the balance has now been transferred into a revolving balance. I applied for the Home Depot Consumer Credit card yesterday and was approved. All Rights Reserved. Calling Home Depot Credit at this number should be pretty straightforward. Home / Customer Service Need Help? To report your card lost, stolen, or that it was never received, please log into your Citi account, select the Report a Lost or Stolen Card Option under the Help & Contact Us Menu. Reviews For Home Depot Customer Service (66) Flooring. • In addition, if your card is lost or stolen, contact Consumer Credit Card Customer Service toll free at 1-800-677-0232 immediately to help reduce any risk. Can I track my purchases with my account? Replace damaged Home Depot Card is cracked across reader strip. So it's faster and you don't need to listen to bad hold music. Nice, helpful salespeople,but rampant dishonesty in bait and switch. The dispute form can be located by: • Locate the charge you wish to dispute in your transaction line on Account Activity and select Dispute this Charge, • Choose Dispute a Charge from the Payments menu, • Choose Dispute a Charge from the Help & Contact Us menu. If I set up online payments, can I still mail my payments? Payment must be received in proper form at our processing facility by 12 a.m. EST at the payment center to be credited as of that day. How long do I have to make purchases on my Project Loan? If the payment is declined after the second request, the account will be considered past due if a separate payment is not made by the due date. How do I add or delete authorized buyers on my Commercial Account? I want to pay my credit card and cannot get online to do it. Please include the following with your request: Proper documentation should be one of the following: • The file number from a naturalization document, • A copy of your Social Security Number card. Sharing is what powers GetHuman's free customer service contact information and tools. Need Help? What is a Personal Guarantee? To request reallocation of a payment, please contact Customer Service at the number on the back of your card for assistance. For an external source, you'll need your bank account number and ABA routing number to complete the process. You can also track purchases by purchase order, job name, job number or buyer name - the choice is yours. I need to talk to a real person. Your statement may not be available online if it predates the time you became a cardmember, there was no account activity for a particular month or you had a $0 balance prior to 2002. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. The Home Depot Card. If your name has changed or will change within the next 30 days because of marriage, divorce, addition or correction of a middle initial, a suffix or a prefix (other than the addition of Jr. or Sr) complete your request online. This may allow you to pay off your deferred interest promotional balance before it expires and help you to avoid interest on the deferred interest promotional balance that might otherwise be billed to your account. How do I avoid interest charges on my deferred interest promotion? • When you change your Payment Due Date, it will take from 1-2 billing cycles, depending on when you make the change. Log into your Citi account online. Immediately Available statements will be viewable in PDF format. Our Home Depot Consumer Credit card provides you with special financing on purchases of $299 or more*, and up to 24-month financing* during special promotions.

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