home depot credit card customer service
You will be held personally liable for all obligations under, and all amounts due on, the account in the event the company defaults. If your Online Bill Payment or Phone Payment is not being processed, you can edit or cancel scheduled payments online. Can I track my purchases with my account? Home / Customer Service Need Help? If the expiration date of a deferred interest promotion is before the payment due date in the billing cycle in which the deferred interest promotion expires, excess payments received before the deferred interest promotion expires are applied to the deferred interest promotional balance first in the last three billing cycles of the promotional period. You will need to sign on each month to make a payment request. To request a copy of your Card Agreement, please sign on and select the Contact Us tab, then click the “Send message” link under the E-mail section. The co-applicant will be required to submit his/her personal information when you apply. You already know from reading above that 800-677-0232 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. • When you change your Payment Due Date, it will take from 1-2 billing cycles, depending on when you make the change. A personal guarantee helps businesses that may not otherwise have enough credit history to be able to establish a commercial account. We do not issue a credit card monthly statement if the account has a zero balance and no activity occurred during the billing cycle. For immediate assistance, contact our Customer Service department at 1-800-HOME DEPOT (466-3337) to speak with one of our representatives. Customer Support Order Status ... Home Depot Credit Services. Payments in excess of the Minimum Payment Due that are received before a deferred interest promotion expires are applied to the deferred interest promotional balance first in the last two billing cycles of the promotional period. If the check has cleared your bank, please request a copy of the front and back. Mail Us. Log into your Citi account online. Payments in excess of the Minimum Payment Due that are received before a deferred interest promotion expires are applied to the deferred interest promotional balance first in the last two billing cycles of the promotional period. How do I add an Authorized User to my account? Reviews For Home Depot Customer Service (66) Flooring. I can't afford a car. To change your address, please log into your Citi account online, choose the Account Profile menu at the top of this page, then select Edit Contact Information. If you are traveling abroad, contact Customer Service at the number on the back of your card to obtain the collect phone number to call for assistance. -by Sargent Parent (Dec. 14, 2015) Report My own car transportation. You will be prompted to contact Customer Service if more than 20 promotions are available on your account. Yes, you can still mail your payments after you set up online payments. My Home Depot credit card application has not yet been accepted or declined. You will need to enroll and log into the Citi Account Online portal for your card, • View and print up to a year's worth of recent statements and invoices, • Receive an email notification when the monthly statement is ready to view, • Access your account information online anytime. Citi currently allows you to reallocate payments in excess of the Minimum Payment Due if you have an active deferred interest promotional balance on your account, provided the payment has already been posted to your account. Apply For a Credit Card; Gift Cards; Contact Us & FAQs. If you are traveling abroad, contact Customer Service at the number on the back of your card to obtain the collect phone number to call for assistance. Some financial institutions use unique ABA routing and account numbers for electronic payments. If your name has changed or will change within the next 30 days because of marriage, divorce, addition or correction of a middle initial, a suffix or a prefix (other than the addition of Jr. or Sr) complete your request online. Replace damaged Home Depot Card is cracked across reader strip. Today, we require all CRC applications to include a personal guarantor. In no case do not take a photo of the back side of a home depot credit card customer service, and moreover do not send this photo or share it on social networks. Please include the following with your request: Proper documentation should be one of the following: • The file number from a naturalization document, • A copy of your Social Security Number card. Please note. Many credit home depot credit card customer service neglect this rule. If I set up online payments, can I still mail my payments? • Make sure you retain all copies of your receipts when making a purchase. To report your card lost, stolen, or that it was never received, please log into your Citi account, select the Report a Lost or Stolen Card Option under the Help & Contact Us Menu. The card number can be copied, even if the card is not taken. No cash or foreign currency please. Giving us your personal guarantee will expedite the processing of your application, especially if you have a small or young company. Sharing is what powers GetHuman's free customer service contact information and tools. What happens to my statements with a zero balance and no activity? As far as we can tell, Home Depot Credit has call center locations in Georgia and you can call during their open hours Mon-Sat 6am-midnight, Sun 7am-midnight EST. Your statement may not be available online if it predates the time you became a cardmember, there was no account activity for a particular month or you had a $0 balance prior to 2002. • You will only see the option to change your payment due date if your account is eligible. Please review your Card Agreement to determine the minimum payment due calculation. Once on the phone with Home Depot Credit's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. When will my consumer credit card payment be credited? You may not be able to view your promotional balance because the promotion may have expired, and the balance has now been transferred into a revolving balance. • Locate the charge you wish to dispute in your transaction line on Account Activity and select Dispute this Charge, • Choose Dispute a Charge from the Payments menu, • Choose Dispute a Charge from the Help & Contact Us menu, Updating Contact and Account Profile Information. To report your card lost, stolen, or that it was never received, please select the Report a Lost or Stolen Card Option under the Help & Contact Us Menu above. This means that we will credit your account as of the calendar day, based on Eastern time, that we receive your payment request. You can make payments by mail, phone or online. Can I request to have my payments applied in a different manner? Archived statements will be viewable within 24-48 hours after the request is submitted. You can also call the toll free number associated with your card, listed above, for more help. • Include your name and last four digits of your account number on the front of your check or money order. For payments by regular mail, please allow 5-7 days for your payment to reach us. This may allow you to pay off your deferred interest promotional balance before it expires and help you to avoid interest on the deferred interest promotional balance that might otherwise be billed to your account. Also important is what you do once you call, or what your other phone number options are. If you sent your payment by check more than 7 days ago, please contact your bank to find out if the check has cleared. Online; By phone: 866-875-5488; By mail: The Home Depot Consumer Credit Card Payments Home Depot Credit Services P.O. There may be a delay of up to 5 days in crediting a payment if it is addressed to a location other than the address listed on the return envelope or on the front of the payment coupon. However, the account will be closed if it is not used for an extended time. However, for your security, you may need to answer additional questions as you make your payment online. You can enroll up to 5 checking or savings accounts and schedule up to 1 payment per day within your current billing cycle. To request reallocation of a payment, please contact Customer Service at the number on the back of your card for assistance. To request reallocation of a payment, please contact Customer Service at the number on the back of your card for assistance. To do this from your Account Home, log into your Citi account online, click on Add Another Account to This User ID. Contact Information; Live Chat Support; Email Support; Phone Support; FAQs; Email Write to our friendly customer service team; Live Chat 8am - 10:30pm ET. Should I give you my personal guarantee? A Project Loan can be used for any Home Depot in-store or online purchases and for Home Services. Log into your Citi account online. There may be a delay of up to 5 days in crediting a payment we receive that is not in proper form or not sent to the correct address. Also, if you are looking in the Immediately Available statements list on the Statements page, only your 12 most recent months of statements are available. Shop online for all your home improvement needs: appliances, bathroom decorating ideas, kitchen remodeling, patio furniture, power tools, bbq grills, carpeting, lumber, concrete, lighting, ceiling fans and more at The Home Depot. Log into your Citi account online. What is a Personal Guarantee? Where can I view my Annual Percentage Rates (APR) online? The reason customers call 866-875-5488 is to reach the Home Depot Credit Customer Service department for problems like Account issue, Billing issue, Close or change account, Complaint, Order issues. If you are eligible, you may add an Authorized User to your account through the Citi online process. x 80 in. So it's faster and you don't need to listen to bad hold music. Customer Support. If the payment is declined after the second request, the account will be considered past due if a separate payment is not made by the due date. Nice, helpful salespeople,but rampant dishonesty in bait and switch. Payment must be received in proper form at our processing facility by 12 a.m. EST at the payment center to be credited as of that day. 4. Use our Store Finder to locate your nearest Home Depot, where you can get help from our friendly associates and even attend in-store workshops. To avoid any delay, verify the information with your financial institution before setting up online payments. Home Depot Credit has 2 phone numbers and 3 different ways to get customer help. How can I protect my account while traveling? I want to pay my credit card and cannot get online to do it. For payments sent by mail, please allow 5-7 days for your payment to reach us. To delete an authorized buyer please call Home Depot Credit Services at 866-875-5490. Local store prices may vary from those displayed. How do I add or delete authorized buyers on my Commercial Account? I don't have car. Yes. I need to talk to someone about my Credit card account. We are required to display these warning messages on periodic statements by the CARD Act of 2009 and the revised Truth in Lending Act. The next best way to talk to their customer support team, according to other Home Depot Credit customers, is by calling their 866-875-5488 phone number for their Customer Service department. You can help. To make online payments at no charge, click the Payments menu, then click the link to add a payment account or make a payment. Note: Future credit limit increase requests will be subject to account and credit review. Consumer Credit Card: 1-800-628-0525 Commercial Credit Card: 1-800-668-5336 Project Loan: 1-866-207-3933. What will happen if I mail my payment to the wrong address? This Home Depot Credit phone number is ranked #2 out of 2 because 24,786 Home Depot Credit customers tried our tools and information and gave us feedback after they called. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), BEHR 6-1/2 in. Go to Account Profile menu and select Add Authorized Users. Calling Home Depot Credit at this number should be pretty straightforward. 2. By enrolling in or editing Alerts, you can subscribe to daily, weekly, or monthly account update notifications such as account balance, payment due, and payment posted, via SMS text messaging. You may also fax your authorized buyer additions on company letterhead, to Home Depot Credit Services at 1-888-266-7308. You can also track purchases by purchase order, job name, job number or buyer name - the choice is yours. Why am I having trouble accessing my online statements? To report your card lost or stolen, please log into your Citi account online and select the Report a Lost or Stolen Card option under the Help & Contact Us Menu above. Is unfair!-by Thomas (Jul. This Home Depot Credit phone number is ranked #2 out of 2 because 24,786 Home Depot Credit customers tried our tools and information and gave us feedback after they called. Subscribe to Home Depot emails and get $10 off your next in-store purchase of $100 or more. It’s perfect for everyday needs like appliances, lighting and fans, paint, tools, lawn and garden maintenance products, and an endless variety of home improvement projects. Yes, you can make payments and manage your account online through Citi's online account portal. Please select Email Customer Service from the Help & Contact Us menu at the top of this page to request a credit limit increase or decrease. To request a replacement card, go to Tools & Services menu at the top of this page and select Order a Replacement Card. Generally, it saves you at least 27% of your wait time. However, when you have a deferred interest promotion on your account that is expiring within the next 2-3 billing cycles, Citi will apply your payment first to the Minimum Payment Due and then to the expiring deferred interest promotional balance before other balances. Our Home Depot Consumer Credit card provides you with special financing on purchases of $299 or more*, and up to 24-month financing* during special promotions. A payment received there in proper form after that time will be credited as of the next day. I need to talk to a real person. Chat not available. To view online statements, log into your Citi account online, choose Statements from the Account Activity Menu. This is not the most popular Home Depot Credit phone number (it's ranked #2). Yes. I applied... My Home Depot card application has been accepted or denied. You can also schedule up to 4 future payments to be made beyond your current billing cycle, or 6 if you have a business account. • Has less than $2MM in annual sales or revenues. I just applied online for a credit card to make a purchase, I had to call with a refere... We bought a hot water heater with our credit card and need to apply our **% coupon. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Home Depot Credit Customer Service can talk. Yes, all purchases made on your Commercial Account or Commercial Revolving Charge Card are itemized on your monthly billing statement. • You can change this date only once every 3 months. How do I make extra online credit card payments? All Rights Reserved. How long does it usually take for a mailed payment to arrive? • In addition, if your card is lost or stolen, contact Consumer Credit Card Customer Service toll free at 1-800-677-0232 immediately to help reduce any risk. I have not received my cards so I can't pay my bills don't know my card numbers to pay bill. How long do I have to make purchases on my Project Loan? How do I delete my personal information from my smartphone or computer? They take away my disability rights work at Home Depot. For further assistance, call Consumer Credit Card Customer Service at 1-800-677-0232. The HD Consumer Credit Card has no expiration date. How do I avoid interest charges on my deferred interest promotion? Citi generally applies payments in excess of the Minimum Payment Due to higher APR balances first. I take the bus. Caisse Fédérale de Crédit Mutuel et caisses affiliées, société coopérative à forme de société anonyme au capital de 5 458 531 008 €, 4 rue Frédéric-Guillaume Raiffeisen, 67000 Strasbourg, RCS Strasbourg B 588 505 354. First of all, we strongly recommend using our free call-you-back tool. To find the payment address for your credit card account, just log into your Citi account online, select Contact Us from the Contact Us menu at the top of the page. Commercial Revolving Cards U.S. 1-866-875-5489 Canada 1-800-668-5336 All payments received at the processing facility in proper form after that hour will be credited as of the following day. Subscribe. Online; By phone: 877-476-3860; By mail: Home Depot Loan Services P.O. By giving us your personal guarantee, you are held personally liable for all obligations under and all amounts due on the account, in the event the company defaults. While 866-875-5488 is Home Depot Credit's #2 most popular phone number, it's not the only way to get a hold of their customer care team. The Home Depot Card. Why haven't you posted or received my payment? • Enclose a valid check or money order. Immediately Available statements will be viewable in PDF format. How is the minimum payment due calculated? We generally apply payments in excess of the Minimum Payment Due to higher APR balances first. For Consumer Credit Cards: Crediting of Payments Other Than By Mail:The payment cutoff time for Online Bill Payments, Phone Payments, and Express mail payments is midnight Eastern time. Box 9001010 Louisville, KY 40290-1010; The Home Depot Project Loan. It's usually worthwhile to gather this information before you call. I'm disabled & get a job at Home Depot. Customer … Online Bill Payment and Phone Payment requests will be processed before midnight ET on the payment date you specified and will be credited to your account as of that calendar day. For more help, call Consumer Credit Card Customer Service at 1-800-677-0232. © 2000-2020 Home Depot Product Authority, LLC. Citi Consumer Credit Cards (does not include Business Credit Cards) Crediting of Payments by Mail: If we receive your payment in proper form at our processing facility by 5 p.m. local time there, it will be credited as of that day. How do I remove an Authorized User from my account? Besides calling, the next favorite option for customers looking for help is via 866-875-5488 for Customer Service. • Remember to get your card back when you are purchasing goods or services. What should I do if my Home Depot credit card is lost or stolen?